Need
a Hand?
What to Include
A few details help us get to an answer on the first reply:
- Your iPhone model and iOS version
- The Signal Desk Pro version number (Settings → App Info)
- What you were doing when the problem happened
- A screenshot or screen recording, if you have one
If it is about a track that will not play or sync, the file format and where it came from (Dropbox, Google Drive, or local files) is worth mentioning too.
Subscriptions and Refunds
Professional is sold through Apple In-App Purchase, so Apple handles all billing. To manage or cancel a subscription, open Settings on your iPhone, tap your name, then Subscriptions. Refunds are requested from Apple at reportaproblem.apple.com.
If a purchase does not unlock, try Restore Purchases in the app first, then email us and we will sort it out.
Feature Requests and Bugs
Same address. Signal Desk Pro is built by one person, and requests from people actually using it shape what gets built next.
Privacy
How the app handles your data is covered in the Privacy Policy. Questions about it go to the same address.